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Frequently Asked Questions
Can I add the Concentrated Decoctions to juice for my child to drink?
You may put the recommended dosage in 1 ounce of hot water, cover for 5 minutes, and then add it to juice.
Are your herbs laboratory tested?
All of our herbs are tested in two independent laboratories to ensure purity of the raw materials before they are processed in our own facility. We only use the highest-quality of herbs to create our formulas and are committed to staying on the cutting edge of the Herbaceutical industry.
Are these products safe for pregnant women and children?
Our herbs are completely safe for pregnant women, infants & children. Check dosage requirements and consult your health care provider before use.
Please be advised that ancient healing systems such as Traditional Chinese Medicine, Classical Chinese Medicine, Ancient Chinese Medicine, Kampo (Traditional Japanese Herbal Medicine), Hangul (Traditional Korean medicine) are vastly different in the diagnosis and treatment of dysfunctional physiological processes namely diseases. The appropriate trained professional should be consulted on any specified condition.
Are there any specific storage requirements?
What is the "fragrance" in your External Decoction?
Our products are all 100% natural, and all of our external products (including Revive, Schmoove, and Wonderful) use our proprietary blends of 100% Naturally sourced ingredients for the fragrance.
Absolutely no synthetics are used in any of our products. Please be advised that we use Ancient methods that predate modern standards, and never needed any synthetic enhancement.
Ancient healing systems such as traditional Chinese medicine, Classical Chinese medicine, Ancient Chinese medicine, Kampo (Traditional Japanese Herbal medicine), Hangul (Traditional Korean medicine) are vastly different in the diagnosis and treatment of dysfunctional physiological processes namely diseases. The appropriate trained professional should be consulted on any specified condition.
For a full list of ingredients, please refer to the specific product.
Are Concentrated Decoctions™ and tinctures the same?
No, they are not. A tincture is typically an extract of plant or animal material dissolved in ethanol (alcohol).
Our Concentrated Decoctions™ are 100% Alcohol Free thanks to a proprietary process developed by our founder! They are a potent and powerful way to deliver the balancing benefits of herbs to your body.
What is the Difference between Professional and OTC?
What is the shelf life of a Concentrated Decoction™?
What are Concentrated Decoctions™?
Where can I purchase Professional products?
Si Jin Bao’s professional line of products are available to the consumer through our vetted and approved Health Care professionals. To find a professional in your area, please contact us via our LIVE CHAT or email support@sjbherbs.com.
Our OTC line may also be purchased through the above professionals, or through this website.




